Frequently Asked Questions
Where is Simply Collagen based?
Simply Collagen is proud to call Tauranga, New Zealand, home. We operate from this scenic coastal city and ship our products globally. We have distribution centres in New Zealand and Sydney Australia. Simply Collagen uses marine collagen that is sourced from France and complies with European Standards, which rank as some of the highest quality standards in the world. The products meticulously packaged in New Zealand before reaching our customers' hands.
What is Marine Collagen?
Marine collagen is a type of protein derived from the skin and scales of fish, typically sourced from deep-sea or cold-water fish species such as cod, haddock, or pollock. It is a form of collagen that is rich in Type 1 collagen, which is the most abundant type found in the human body and is particularly beneficial for skin, hair, and nail health. Marine collagen is known for its small particle size and high bioavailability, meaning it can be easily absorbed and utilised by the body. It is often hydrolysed, meaning it is broken down into smaller peptides to enhance absorption and effectiveness. Marine collagen is commonly used in dietary supplements and skincare products to support collagen production in the body and promote youthful skin, strong hair, and healthy nails.
Are your Products Tested For Heavily Metals and Other Nasties?
Yes the Marine Collagen is tested for many things including Heavy Metals. Testing for heavy metals such as mercury, lead, cadmium, and arsenic ensures that our Marine Collagen is free from harmful contaminants.
Compliance with EU Standards: Our product undergoes testing to ensure compliance with the stringent quality and safety standards set by the European Union, providing you with assurance of its quality and safety.
By subjecting our Marine Collagen to rigorous testing across these parameters, we ensure that it meets the highest standards of quality, safety, and efficacy, allowing you to enjoy its benefits with confidence.
How are your products shipped?
Orders are dispatched promptly every weekday morning via courier post and typically deliveries within New Zealand & Australia arrive within a few days. Please allow an extra day for orders placed on weekends or public holidays. All orders are shipped from our warehouse in Tauranga, New Zealand or Sydney, Australia with tracking numbers provided upon processing.
How are the products packed?
At Simply Collagen, environmental consciousness is ingrained in our ethos. We strive to minimise plastic usage wherever possible, including omitting plastic scoops from our packaging. To maintain the product's integrity and freshness, we recommend transferring Simply Collagen to a recycled glass jar after opening. It's important to store it in a cool, dry place away from direct heat to preserve its potency.
Do You Offer Returns?
Your satisfaction is paramount to us. If you need to review our returns and refund policy, please click here for detailed information.
What Payment Options Can I use?
To provide convenience and flexibility, we accept payments via major credit cards, PayPal, Apple Pay, Google Pay, and offer payment plans through Afterpay.
Can I buy on Subscription?
Yes, join our subscription service and enjoy the convenience of regular deliveries while saving money. Simply select the 'Subscribe and Save' option on the product page or learn more about our subscription plans here.
How often Should I use Simply Collagen?
For optimal results, we recommend incorporating Simply Collagen into your daily routine. Start with a teaspoon (4g) and adjust as needed based on individual preferences and health goals.
Why Choose Marine Over Bovine Collagen?
Marine collagen offers superior bioavailability compared to bovine collagen. Its smaller particle size and lower molecular weight ensure efficient absorption into the bloodstream, resulting in enhanced effectiveness. At Simply Collagen, we hydrolyse our marine collagen into peptides, further boosting absorption and efficacy.
What Are Some Of the Expected Results?
While individual results may vary, many customers begin to notice changes especially to their nails within approximately 4 weeks of consistent use. Impact to skin takes longer and we recommend taking it regularly for 3 to 4 months. Remember to take Simply Collagen daily for best results.
What is the Product Form?
Simply Collagen is a hydrolysed marine collagen powder, flavourless and versatile. It blends seamlessly with various foods and beverages, though it dissolves best in hot liquids. For cold drinks, we recommend mixing it with a small amount of hot liquid first to ensure complete dissolution.
What is Optimal Timing for Consumption?
Enjoy Simply Collagen at any time of day, with or without food. Consistency is key, so integrating it into your daily routine can maximise its benefits.
Can I cook with Simply Collagen?
Rest assured, heat does not compromise the efficacy of our collagen peptides. Feel free to mix Simply Collagen with hot beverages without worry. It can also be used in cooking and baking.
Can it help support Acne?
Incorporating Simply Collagen into your skincare routine may aid in reducing acne scarring and inflammation, promoting faster healing and healthier skin.
What Type of Collagen is Simply Collagen?
Our hydrolysed marine collagen predominantly consists of Type 1 and Type 3 collagen, essential for skin, hair, and nail health. Its exceptional bioavailability and absorption properties make it highly effective in supporting overall well-being.
Is Simply Collagen easy to Digest and Absorb?
Hydrolysed collagen peptides are specifically engineered for easy absorption into the bloodstream, supporting the body's natural collagen production processes.
Click here to start your Simply Collagen Journey Today
